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Problem #1. Consistency (a.k.a. another tech!?!?)
“There is no consistency with the technology
person who services our account. Each time we need assistance they
send someone new. The person they send doesn’t understand
our business, our network, or our software. We have to train them
each time they come on-site. That is very frustrating and costly!”
Consistency Solution
As a client of Boston Computer Services, Inc.
the same technology consultant is responsible for your site survey,
proposal, implementation, maintenance and upgrades. First, he will
understand your business, then your existing technology that’s
in place, (working or not) and next he will explain to you your
technology options that will solve your company or practice’s
problems. He is your implementer and will stay with you throughout
your engagement and is accountable for its success. He is your partner/advisor/consultant
who will guide you through the myriad of future technology changes
and assist you in determining there usefulness to you.
Problem #2. Trust & Security
“When I have someone come in to work
on my computers or network I am concerned that my confidential information
stays confidential.”
Trust & Security Solution
Boston Computer Services, Inc. has been in business
since the PC was invented. Our longevity is attributed to our commitment
to our customer’s needs and confidentiality. That’s
a quality that only comes from a loyal and trustworthy organization!
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